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TEST Terms and Conditions
This is the user agreement which governs your use of this website or, if relevant,
one of our other distribution channels (such as Interactive TV ("IDTV"),
mobile telephone commerce ("WAP") or interactive voice technology ("IVT")
(the "Channels") and the purchase by you of the services and products
we provide. Each Channel is owned and operated by a member of the lastminute.com
limited group ("lastminute.com", "we", "us") however
not all of the products or services we provide are supplied by us, therefore the
contract for the product and/or service will be between you and that third party.
General Section - please note that this section relates generally to your
use of any Channel and to all products purchased.
- Please take time to read these terms and conditions it is important for both
of us that you understand our contractual relationship relating to your use of
the Channels. We will not allow you to purchase any products from any of the Channels
unless you have confirmed that you have read these terms.
- Except for the sale of a very small number of products (such as, for some
entertainment tickets) our Channels operate to an agency model. This means that
we act as a disclosed agent for third party suppliers, such as a tour operator,
hotel or a restaurant. What this means is that the contract for the product is
between you and the supplier. In most cases this will mean that there are additional
terms and conditions governing the contract as each supplier will have terms and
conditions relating to that product. Please make sure that you have read these
terms and conditions before completing your transaction with us. You can easily
request them from our Customer Services by using one of the methods detailed at
the end of these terms. Where we act as agent this will mean that we have no contractual
liability to you in respect of that product. However, we may still be liable to
you if we have been negligent, we have misrepresented important information or
have been in breach of any other relevant law. On the other hand, for some products,
we act as principal. This means that the contract for the product is between you
and us. Don't worry we will let you know where we act as principal and where we
act as agent.
- All products sold through lastminute.com's Channels are not an offer by lastminute.com
to sell any product, but an invitation to you to make an offer to our suppliers.
We are free to accept that offer on behalf of those suppliers or to reject it.
We will send you an e-mail confirming the contract if you are purchasing from
the website, from other Channels the confirmation may be different. For example
when purchasing via WAP we will send you an SMS or via IVT our acceptance will
be communicated when the product is delivered. The method of concluding a contract
will be made clear on the relevant Channel.
- Because the contract for the product is between you and the supplier any queries
or concerns relating to the product should be addressed to them. You will see
the name and address, plus contact details, for most suppliers at the bottom of
the more info section for each product and for all suppliers in any confirmatory
e-mail we send you. We will of course assist you with this if you wish - please
contact Customer Services.
- Where your contract is not with lastminute.com but with a third party supplier
such as a tour operator or hotel, lastminute.com may pass your credit card (or
details of any other payment method allowed) and any other essential booking details
to that third party. The placing of an order for any goods and services by you
will constitute consent to us passing on such details.
- Please make sure that you have read and understood the more info sections
on the Channels, it is your responsibility to make sure you have done so.
- You undertake to us that the details you give to us while using the Channels
are correct in particular that the credit or debit card you are using is your
own and that there are sufficient funds to cover the cost of the product or service.
- If there are any changes to the details supplied to us by you it is your responsibility
to inform lastminute.com via our web form or by contacting our Customer Services
as soon as possible.
- We won't send you e-mails which you do not want but we can't guarantee that
third parties to whom your details are sent won't do so.
- Our Channels will not stop you from making impossible bookings such as two
flights to the same place at the same time or a flight to one place and theatre
tickets to another at the same time. If you make that kind of booking we won't
give you a refund.
- We will do our best to correct errors and omissions as quickly as practicable
after being notified of them. However because of the sophisticated technology
that is required in operating lastminute.com there may be times when obvious errors
occur. For example, very occasionally, this may result in a price, product or
service or other detail displayed or presented on a Channel being incorrect. In
this case we reserve the right to cancel that contract, but this of course will
be without any liability to you.
- lastminute.com does not make any warranty that the website is free from infection
by viruses or anything else that has contaminating or destructive properties.
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